Our Staff

William J. Bixler

Agency principal, William J. Bixler, has been in the insurance business for over 40 years. Bill attended Niagara County Community College and is currently pursuing his Chartered Property and Casualty Underwriting (CPCU) designation.

Bill has acquired extensive knowledge working with small business and municipalities, which allows him the background necessary to provide proper coverage for each individual client.

When not in the office, Bill is very active in the Medina Community. He is a long-term member and past president of the Orleans County Chamber of Commerce, a 23-year member of the Medina Rotary Club holding the office of president twice and is currently the youth exchange program chairperson. Bill has also been host father to fifteen international exchange students.

Jeffrey J. Baker, CLU

Agency principle, Jeffrey J. Baker, CLU, has been in the insurance business for over 40 years. Jeff earned his degree from Canisius College in Buffalo, NY. Jeff’s commitment to insurance education continued as he earned his Chartered Life Underwriter designation from The American College in Bryn Mawr, Pennsylvania. Jeff has taught business courses in the past and is recognized in the business community as a true professional. He has worked with businesses of all sizes–helping them solve their insurance needs.

Outside of the office, Jeff is an active member of the Big/Brothers/Big Sisters of America—serving as a board member, and past president. He is a member of the Niagara County Chamber of Commerce and has served as past Vice President. Jeff has also been involved over the years in youth sports, as a coach, and past president of the sports booster club in Lockport, NY. He lives in Lockport where he and his wife Diane, raised four sons.

Christopher P. Haines, CPCU, CLU, ChFC, ARM

Chris Haines has been serving our clients since 1980. After graduating from the University of Michigan with a degree in economics, Chris joined the firm as a licensed insurance broker.

Chris now handles insurance for municipalities and public entities. Chris is a specialist in program design and risk management. He is active in the Albion High School Alumni Foundation.

Patricia A. Haines


Pat Haines has been with Albion Agencies since 1985. She handles our accounting and marketing.

Gail J. Warne, ACSR

Gail Warne has been with Albion Agencies since 1984. Gail is a licensed insurance broker. She holds the a Accredited Customer Service Representative designation. Gail’s primary responsibility is working with our business accounts.

Connie B. Ebbs, ACSR

Connie Ebbs joined Albion Agencies in 1985. She retired in 2020.

Rachel Hicks
Personal Account Representative

Rachel Hicks joined Albion Agencies in 2014. Rachel is a licensed insurance broker. She specializes in home insurance, claims, and life insurance.

Laura Allen
Personal Account Representative

Laura Allen joined Albion Agencies in 2015. Laura is a licensed insurance broker. She began working with personal insurance, but now also works with municipalities and public entities. She also handles our social media.

Jamie Bennett
Personal Account Representative

Jamie Bennett joined Albion Agencies in 2016. Jamie is a licensed insurance broker. She specializes in home and auto insurance.


Sharon M. Midea, CIC

Executive Vice President, RETIRED!

Sharon Midea has been with Albion Agencies, Inc. since 1970. She attended Rochester Business Institute studying general insurance. She is a licensed insurance broker and agent, working with commercial insurance accounts for over 15 years.

Sharon is committed to continuing professional education, as evidenced by her Certified Insurance Counselor designation. In addition, Sharon has completed several of the courses leading to the Chartered Property and Casualty Underwriter designation.

Roz Starkweather
Personal Account Representative, RETIRED!

Roz joined Albion Agencies in 1994. Roz has over 20 years insurance experience, primarily with the Paganelli Agencies. Roz is a licensed insurance broker.

Sharon and Roz are RETIRED!

Sharon and Roz

As of December 22, Sharon Midea will be retired after 45 years and Roz Starkweather will be retired after 21 years at Albion Agencies, Inc. Thank you again to everyone who was able to celebrate with us in December, and thank you to everyone who has shared their congratulations and well wishes for our retirees!

Click here to read about it on The Hub!

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